Companies House identity verification is no longer a distant regulatory proposal, it is a live operational issue that UK accountants must now factor into client management and ongoing compliance. While the legislation itself has been widely discussed, far less attention has been paid to what this change actually means in practice for firms handling dozens or even hundreds of directors.
For accountants, the challenge is not understanding why identity verification is required, but how to implement it efficiently without adding friction to already stretched workflows. This is where platforms like FigsFlow are becoming relevant.
Why Companies House Identity Verification Changes Day-to-Day Practice
At its core, Companies House identity verification is designed to ensure that individuals listed on the public register are genuine, traceable and accountable. Directors, PSCs and those filing information on behalf of companies will need to verify their identity either directly with Companies House or via an Authorised Corporate Service Provider (ACSP).
For accountants acting as ACSPs, this introduces a new layer of responsibility. Firms are now expected to guide clients through verification requirements, track completion status, and ensure filings are not delayed due to non-compliance. Unlike traditional AML checks, this process is tied directly to Companies House filings, meaning errors or omissions can halt statutory updates entirely.
The Operational Burden Most Firms Are Underestimating
Many firms initially assume Companies House identity verification is a one-off task. In reality, it is ongoing. Directors change, group structures evolve and dormant companies suddenly reactivate. Each scenario triggers fresh verification obligations.
Handling this manually quickly becomes unsustainable. Firms risk missed deadlines, inconsistent records and unnecessary client frustration. The real issue is not verification itself, but the lack of visibility and control when managing it at scale.
Reducing Client Friction Without Compromising Compliance
One of the most overlooked aspects of Companies House identity verification is the client experience. Directors are often confused about what is required, why it matters and how long it will take. Poor communication leads to delays, repeated follow-ups and strained relationships.
By structuring verification as part of a wider compliance journey, FigsFlow helps firms present the requirement clearly and professionally. Clients are guided through what they need to do, while accountants retain oversight without micromanaging every step.
This balance of maintaining compliance while keeping processes client-friendly is where many firms struggle, and where software-led workflows prove their value.
Learn More: Companies House Identity Verification: Who, When, How & Personal Code
Preparing for What Comes Next
Companies House identity verification is not the end of regulatory reform; it is the foundation. As Companies House gains more powers to query, reject, and remove information, the margin for error will shrink further. Firms that treat identity verification as a box-ticking exercise may find themselves exposed later.
Accountants who invest early in structured systems, like those offered by FigsFlow, are better positioned to adapt as requirements evolve. Rather than reacting to each regulatory update, they can operate from a position of control and confidence.
